Export desk open · replies within one business day CE / FCC documentation on every shipment sales@rockhoodautomation.com

HMI · PLC · Servo — export ready

Industrial control hardware, built for machines that ship.

Touch panels from 3.5 to 15.6 inches, compiled controllers from 16 to 66 I/O points, and 400 W to 3 kW servo systems. One supplier for the panel, the logic and the motion — with the documentation your destination markets ask for.

CE / FCC documentation 300+ PLC protocols 50 languages IP65 front / IP67 sealed
40
HMI models, 3.5″–15.6″
5
PLC families, 16–66 I/O
64
CAN expansion modules
1:5000
Servo speed regulation

Why buyers consolidate here

The panel is the easy part. The supply chain around it is not.

Most export builds stall on details that have nothing to do with the screen: a driver that will not talk to the existing controller, a cut-out that does not match the drawing, a certificate the customs broker wants on Friday.

Rockhood supplies the three families together, from a single engineering desk, so those details are settled before the purchase order rather than after the container.

How we work

One shipment, one invoice

Panel, controller, drive, cables and software consolidate into a single consignment with one set of export documents.

Protocol coverage that ends the adapter hunt

More than 300 PLC drivers are built into the panel software, alongside Modbus RTU/TCP, EtherCAT and CAN — including the drivers that make a Rockhood panel talk to a Siemens, Mitsubishi or Omron controller already on the machine.

Documentation for the destination market

CE and FCC declarations, English manuals, wiring diagrams and 2D drawings ship with the goods, so the machine can be re-certified without a documentation round trip.

Engineering answers, not order forms

Send the I/O list, the axis count or a photo of the old panel. You get a model recommendation, a cut-out check and a wiring note before anything is ordered.

Software

One toolchain from the panel to the cloud

The panel, the controller and the cloud platform are written by the same team, so a tag created in the HMI project is the tag the PLC writes and the dashboard reads.

SKTOOL

HMI projects

Recipe groups, multi-window screens, C macros, data acquisition and alarms, with configuration-file encryption.

SATOOL

EA series panels

The entry-level project editor for the real-time EA range.

SamSoar 2022

PLC programming

Ladder, function block, instruction list and SFC, with function blocks in C. Compiles in under half a second.

Cloud 3.0

Remote monitoring

Device map, alarm push, VNC, OTA firmware and remote PLC download, configured without code.

How an order runs

From an I/O list to a landed consignment

No portal, no mandatory form. A short email with the machine details starts the same sequence every time.

Start an enquiry

Send the requirement

I/O list, axis count, screen size, cut-out drawing or a photo of the panel being replaced.

Get a model recommendation

We answer with a specific model code, the alternatives around it and the lead time.

Sample and wire it

One unit ships for bench testing. Send back the wiring photo and we check the pinout with you.

Approve the production run

Quantities, price breaks, packaging and the shipping route are fixed in one quotation.

Export documentation

Invoice, packing list, CE/FCC declarations and the certificate of origin prepared to the destination.

Support after landing

Spare units, firmware updates and English-language technical support for the machine's life.

FAQ

Questions buyers ask before the first order

Anything missing? The export desk answers specification questions directly — no ticket system in between.

Ask by email
What is the minimum order quantity?

One unit for samples and evaluation builds. Volume pricing applies from 50 units per model. Sample units are shipped individually so a machine builder can wire and test one panel before committing to a batch.

How long does delivery take?

Three to five working days for sample quantities of mainstream SK, FAs and R8 models; two to four weeks for production volumes, confirmed against your schedule. Consignments normally leave from Shenzhen or Hong Kong, whichever route is faster for the destination.

Which trade terms do you quote?

EXW Shenzhen, FOB Shenzhen/Yantian and DDP to most destinations, quoted with the freight line broken out.

Is the software and documentation in English?

Yes. SKTOOL, SATOOL and SamSoar 2022 install and run in English, the manuals and wiring diagrams are supplied in English, and CE/FCC declarations come with the shipment. Other languages are available on request.

Can you match a panel to an existing cut-out?

Usually. The cut-out is part of the model code — the letter after the size (A, B, F, G, H, M, Q, X) selects it — so an existing aperture can often be matched without changing the drawing. Send the cut-out dimensions and the drawing number.

What happens if a unit fails in the field?

Twelve months from shipment on manufacturing defects, with an advance-replacement option on repeat orders. Technical support answers in English and Chinese, by email and messaging, during Shenzhen business hours.

Next step

Tell us what the machine has to do.

Send the axis count, the I/O list or a photo of the existing panel. You get a model recommendation, a wiring note and a quote — usually within one business day.